How Custom Coasters Are Driving Brand Recall in UK Pubs
Printed coasters and coffee cups offer smart, low-cost ways to build brand recall and customer loyalty in pubs and cafés through everyday interactions.

In today’s crowded hospitality market, making your brand stand out takes more than just excellent service and a good pint. Customers remember experiences—and often, it’s the small details that stick in their minds the most. That’s where coasters printing and coffee cups printing step in as clever, cost-effective tools for long-lasting brand impact.
Whether it’s a Friday night pint or a Monday morning latte, custom-printed items like coasters and takeaway coffee cups are turning ordinary interactions into memorable branding moments across pubs and cafés throughout the UK. In this post, we explore how these seemingly simple products are playing a powerful role in shaping brand recall and customer loyalty.
Why Brand Recall Matters in the Hospitality Industry
Brand recall refers to how easily a customer remembers your brand without being prompted. In pubs and coffee shops—where brand options are plentiful—being the first name that comes to mind can drive repeat visits, recommendations, and stronger community engagement.
The hospitality setting offers a unique advantage: it’s intimate and tactile. Patrons often stay for extended periods, giving you a golden opportunity to communicate your brand in subtle but effective ways. This is where physical touchpoints like coasters and cups become a part of the customer journey.
The Science Behind Simple Branding
Visual repetition and tactile interaction are key ingredients in building strong brand recall. When a customer sees your logo or message multiple times during their visit—on menus, coasters, and cups—it naturally strengthens their memory of your brand.
Research in sensory marketing shows that physical engagement, such as holding a cup or resting a drink on a branded coaster, can enhance emotional connections with the brand. Unlike digital ads, printed items offer a real-world presence that feels more personal and trustworthy.
Coasters Printing: More Than Just Drink Mats
A coaster might be a small surface, but it’s a powerful canvas for brand communication. Coasters printing offers a wide range of design options to highlight your pub’s personality, special offers, or even collaborations with local breweries.
Printed coasters are:
- Highly visible: Placed directly in front of the customer
- Reusable and eco-friendly: Can be made from recycled or biodegradable materials
- Conversation starters: Unique designs often spark discussion and sharing
- Social media friendly: Eye-catching visuals are perfect for photo opportunities
Many UK pubs are now using coasters not just to protect their tables, but to advertise seasonal promotions, new menu items, or upcoming events. Some even include QR codes that link to loyalty programmes or digital menus, seamlessly blending offline and online marketing.
Case Examples: Pubs Using Coasters Effectively
Across the UK, pubs are increasingly turning to creative coaster printing to leave a lasting impression.
- The Green Fox Pub in Kent uses double-sided coasters—one side features the pub’s logo, while the reverse promotes its weekly events and Sunday roasts. They rotate designs monthly to keep things fresh.
- Bristol’s The Copper Tap partnered with a local microbrewery for a limited-edition coaster set, combining both brands on the same print. This encouraged crossover exposure for both businesses.
- The King’s Pint in Leeds turned coasters into loyalty cards. Customers collect a stamp on each visit and get a free pint after ten. A clever twist on traditional bar promotions that keeps people coming back.
These examples show how coasters printing can do more than simply carry a glass. When used creatively, they become miniature marketing tools that tell your story.
Coffee Cups Printing: Branding on the Go
For pubs that also serve coffee or have daytime café service, coffee cups printing offers an added layer of visibility. In fact, branded coffee cups are like walking advertisements. Whether customers are sipping in or taking away, your message travels with them.
Here’s why printed coffee cups work so well:
- Mobile advertising: Your logo moves through the streets, office buildings, and public transport
- Day-to-night branding: They expand your brand exposure beyond alcohol service hours
- Eco-conscious designs: Biodegradable or recyclable cups can reinforce a sustainability message
- Versatile messaging: Use them for seasonal designs, competitions, or co-branding with local artists
A beautifully designed takeaway cup gives customers something to remember and talk about—and even better, something they’ll post online.
Bringing It Together: A Unified Brand Experience
To make the most of both coasters and coffee cups, it’s important to ensure brand consistency across your printed materials. This means using the same fonts, colours, logos, and tone of voice, whether someone is ordering a flat white at 10am or a pint of lager at 9pm.
Here’s how to make both products work as part of a bigger brand strategy:
- Launch limited-edition collections around events like football tournaments, music festivals, or holidays.
- Incorporate QR codes or short URLs that lead to your digital loyalty scheme or Instagram page.
- Run hashtag competitions like “Share your coaster moment” or “Show us your brew for a chance to win.”
- Work with local illustrators or photographers to create striking, artistic designs that capture attention and feel unique to your pub.
Branding becomes even more effective when it’s woven into the full experience. Matching coasters and cups to your interior design, menu style, and social content creates a unified look that reinforces your identity in the minds of your customers.
Design Tips for Impactful Coasters and Cups
Small surfaces require smart design. Here are a few quick tips:
For Coasters:
- Use bold, readable fonts
- Make sure your logo is central or highly visible
- Don’t overcrowd the space – keep it clean and impactful
- Try a fun or witty slogan to encourage sharing
For Coffee Cups:
- Use high-contrast colours so your logo stands out from a distance
- Wraparound designs catch the eye from multiple angles
- Highlight social media handles or QR codes subtly near the rim
- Consider seasonal or themed designs to keep your cups feeling fresh
Remember, these items aren’t just tools—they’re experiences in your customer’s hands.
Conclusion
In the competitive world of UK pubs and hospitality, attention to detail can make all the difference. Items like custom coasters and printed coffee cups may seem small, but they offer a unique and memorable way to keep your brand top of mind.
By turning everyday objects into branding opportunities, you’re not just enhancing your customer’s experience—you’re building long-term recall, loyalty, and conversation around your business.
If you’re looking to make a lasting impression with coasters printing or coffee cup printing, VC Print offers expert solutions that combine quality, creativity, and consistency.